Help centre

How do I sign up? Choose Sign Up in the header and register with your email address or your Google account. One account lets you both hire and advertise.

I forgot my password. Use the “Forgot password” link on the sign-in page and we'll email you a reset link.

How do I change my password or email? Signed-in members can update their password under Settings → Account.

How do I post an ad? Open Create an advertisement and follow the six-step wizard. You can offer a service or post a request for help. Publish straight away or save a draft.

How long does an ad stay live? Published ads run for 60 days. You can renew, pause, resume, edit, or delete them anytime from My advertisements.

Why can't I see my ad? Drafts and paused ads are only visible to you. Check the status badge on My advertisements — publish or resume the ad to make it public.

How do I contact a professional? Use the message button on any listing or public profile — this opens a private conversation in your Messages inbox.

What does the heart do? It saves the listing to Saved listings so you can compare and come back later.

How do I report something? Every listing and profile has a Report option. Reports go to our moderation team and the reported member is never told who reported them. Read more in our safety guide.

Does prompt4hire handle payments? No — members agree terms and payment directly with each other. Never send money to someone you haven't verified, and see the safety guide before agreeing work.

Send the prompt4hire team a message below. For anything urgent about safety, use the Report option on the listing or profile first — it's the fastest route to moderators.